BeachBodies – Terms & Conditions & Privacy/Consent Notice (For Online Call Form Submissions)

Last updated: 20/11/2025

1. Introduction

By submitting this form, you agree to these Terms & Conditions and acknowledge the Privacy and Consent Notice below. “BeachBodies”, “we”, “our”, or “us” refers to BeachBodies Fitness Coaching and its authorised representatives.

Our services include fitness coaching, nutrition guidance, program delivery, and consultation calls (“Services”).

2. Purpose of Collecting Your Information

When you submit this form, we collect personal information to:

  • Contact you regarding your enquiry or booking

  • Provide appointment confirmations, reminders, updates, and relevant service information

  • Assess whether our programs may be suitable for you

  • Deliver marketing communications (only where consent is provided)

  • Improve our services, internal processes, and client experience

All data is handled in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

3. Information We Collect

Information you may provide includes:

  • Name

  • Email address

  • Phone number

  • Fitness goals

  • Availability for calls

  • Any additional information entered into the form

We may also automatically collect non-identifying website analytics (e.g., page views, device type, referral source).

4. How We Contact You

By submitting the form, you agree that BeachBodies may contact you through:

  • Phone calls

  • SMS/text messages

  • Email

  • Automated messages or reminders related to your enquiry or booking

These communications may include:

  • Appointment confirmations and reminders

  • Follow-up messages

  • Important coaching or program information

  • Optional marketing updates (only if consented)

Consent is not a condition of purchase.
You may opt out of marketing communications at any time.

5. Marketing Consent

If you choose to receive marketing communications:

  • You may receive promotional texts/emails about programs, events, updates, or offers

  • These may be sent manually or via an automated system

  • Message frequency may vary

  • Standard SMS/data rates may apply

You can unsubscribe at any time by:

  • Replying “STOP” to any SMS, or

  • Clicking “unsubscribe” in an email, or

  • Contacting us directly

Unsubscribing removes you from marketing only — you may still receive service-related communications (e.g., appointment reminders).

6. How Your Information Is Stored

We store your information securely using reputable platforms such as:

  • CRM or booking software

  • Email providers

  • Encrypted databases

  • Third-party tools (e.g., Calendly, Klaviyo, Meta platforms) used for service delivery

Your data is protected with reasonable physical, digital, and procedural safeguards in line with Australian privacy standards.

7. Sharing of Information

We do not sell your data.

We may share your information only with:

  • Service providers assisting with appointment booking, communication, or analytics

  • Legally required authorities (only if required by law)

  • Contractors working directly under BeachBodies for delivery of services

These third parties are required to comply with the Privacy Act and maintain confidentiality.

8. Your Rights

Under Australian privacy law, you have the right to:

  • Access your personal information

  • Correct or update your information

  • Request deletion of your information (where legally possible)

  • Opt out of marketing communications

  • Withdraw consent at any time

To request any of these, contact us at: info@beachbodies.au

9. Accuracy of Information

You agree that the information you provide is accurate and truthful.
BeachBodies is not responsible for delays or failed communication caused by incorrect contact details.

10. No Medical Advice Disclaimer

BeachBodies provides general fitness and nutrition guidance.
We do not diagnose, treat, or claim to treat medical conditions.
Consult your GP or healthcare provider before starting any fitness or nutrition program.

11. Limitation of Liability

By submitting the form and engaging in a consultation, you agree that:

  • BeachBodies is not liable for any injury, loss, or damages arising from misuse of information or failure to follow advice

  • Any coaching or program recommendations are provided on a “best-effort” basis

  • Results vary between individuals

Nothing in these Terms excludes rights protected under Australian Consumer Law.

12. Changes to These Terms

BeachBodies may update these Terms & Conditions or the Privacy/Consent Notice periodically. Updated versions will be available on our website and apply from the date of publication.

13. Contact Information

For privacy concerns, requests, or general enquiries, contact:

BeachBodies Support
Email: info@beachbodies.au